ChakraDuo

Privacy

Updated on October 14, 2026

The essentials: your answers are used only to calculate your map and your recommendations. They are never sold, never shared for advertising, and you can delete everything at any time.

1. Who is responsible for your data

Stéphane, creator of ChakraDuo, whose details are given in the legal notice. For any question: chakraduo@protonmail.com.

2. What we collect, and why

Data Why Legal basis
Your email address and your password (encrypted) Create your account and sign you in Performance of your purchase
Your first names, your gender and, for the solo journey, the gender of the partner you are looking for Adapt the texts and the portrait of your ideal partner Performance of your purchase
Your answers to the questionnaires Calculate your map, your action plans and your follow-up Your explicit consent (see section 3)
The practices you tick Track your progress Performance of your purchase
Payment information Collect the payment and issue the invoice Handled by our official reseller, never by us
Waiting lists (Europe, or outside Europe while sales are closed): your email address, language and country Send you the opening email Your consent, given by ticking the box
Contact form: your email address and your message Reply to you Our legitimate interest in answering your request
Anonymous visit statistics Know which pages are useful Our legitimate interest, without cookies

3. Sensitive answers, with your consent

Some questions touch on your health (sleep, body, alcohol, difficult past), your intimate and sexual life, your spirituality or your faith. These are sensitive data. We only use them with your explicit consent, given before the questionnaire, and only to establish your map and your recommendations.

  • For these questions, you can always choose "I'd rather not answer".
  • As a couple, each partner gives their own consent, and each can see the other's answers: that is what opens the conversation.
  • You can withdraw your consent at any time by deleting your answers.

4. How long we keep your data

  • Your answers and your account: for as long as your account exists. If you do not sign in for 3 years, we notify you by email, then delete the account.
  • If you delete your account: everything is erased within 30 days, backups included.
  • Invoices: kept by our official reseller for the period required by law.
  • Contact form messages: they are forwarded to us by email and are not kept on the site. We keep them while handling your request, then for 3 years at most.
  • Waiting lists: there are two, and your address is used only to announce the opening. It is never sold or used for anything else. You first receive a confirmation email: without a click on its button, the address is deleted within 30 days.
    • Europe and the United Kingdom: a single email, on the day we open in Europe, then the address is deleted, at the latest 12 months after you sign up. You can withdraw your consent, ask for access or deletion at any time, and contact your country's data protection authority.
    • Outside Europe: the email announcing that sales are open. You can unsubscribe at any time, and your address is deleted on request.

5. Who your data is shared with

Only with the providers that run the service, each for its own task:

  • Vercel (United States): website hosting and anonymous visit statistics.
  • Supabase: database for accounts and answers, hosted in the European Union.
  • Gumroad: payment, taxes and invoices.
  • Resend: account emails, follow-up reminders, waiting list emails and forwarding of contact form messages.
  • Proton (Switzerland): our mailbox, which receives your messages.

When data is processed outside the European Union, these transfers are covered by the safeguards provided by the GDPR (the European Commission's standard contractual clauses or the Data Privacy Framework).

We never sell your data. We never use it for advertising.

6. Your rights

At any time, you can:

  • access your data and receive a copy;
  • correct it;
  • delete it, in whole or in part, directly from your member area;
  • withdraw your consent for sensitive answers;
  • object to processing or ask for it to be restricted.

Write to us at chakraduo@protonmail.com: we reply within one month. If you live in the European Union and are not satisfied with our reply, you can contact the data protection authority of your country.

7. Security

Your data travels encrypted (HTTPS), your password is stored encrypted, and only you (and your partner, for the couple journey) can access your answers from your account.

8. Changes

If we make significant changes to this page, we will notify you by email.